As a Business Process Consultant and Efficiency Coach, I am a subject matter expert in the field of Process Improvement. I work closely with the client to analyze both operational processes and financial metrics to assess project opportunities that positively impact the financial performance of the client business. In that role, I see a few misconceptions in how to make office changes (or any change for that matter). The most prevalent false premise is to “start where you are and take small steps”. That may be the resulting action – but I don’t recommend we start there.