What is the right question?
By Laura Lee Rose, author of TimePeace: Making peace with time In the last article, we see how I could […]
What is the right question? Read More »
Miscellaneous
How do you transition into a consulting position or new career?
As a business coach, I recently received a question regarding “How do you transition from a corporate job into consulting or self-employment?” This is a great topic, because the answer is useful whether you are interested in starting your own business; OR moving into a totally different career path.
How do you transition into a consulting position or new career? Read More »
Creating a “No Excuse Zone” around you Part 2
Below is Part 2 of a 3-Part article designed to help IT and database professionals stay on top of their game in an ever-changing trade. Part 1 highlighted some IT scenarios. In this part 2, we will take a closer look.
Creating a “No Excuse Zone” around you Part 2 Read More »
Creating a “No Excuse Zone” around you Part 1
Below is Part 1 of a 3-Part article designed to help IT and database professionals stay on top of their
Creating a “No Excuse Zone” around you Part 1 Read More »
What’s the difference between good customer service and a good client experience?
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
What’s the difference between good customer service and a good client experience? Read More »
What makes a “good” company?
My theme for 2012 is to simultaneously raise corporate and individual social consciousness. A few weeks ago I, together with
What makes a “good” company? Read More »
When It’s Time To Talk Performance…
Animals have an ingrained system to warn them of dangers. These instincts have been honed for each species over centuries
When It’s Time To Talk Performance… Read More »
What Are You Talking About?
Ever go to the grocery store for ONE THING (so of course you don’t grab the handy basket), but end
What Are You Talking About? Read More »
Talking About Team Performance
Addressing sensitive subjects like someone’s weight, political affiliations or religion are topics that most of us treed delicately around. Cautious
Talking About Team Performance Read More »
PMP and LSS for Students in Colleges and High Schools – Part III – Predictive Modelling for Collegiate Academic Excellence – An ongoing case study
Part III – Predictive Modelling for Collegiate Academic Excellence – An Ongoing Case Study! Dr. Shree Nanguneri and Co-Author and
PMP and LSS for Students in Colleges and High Schools: Part I – Impact of High School Choice on Student Final Year Performance
Part I – Impact of High School Choice on Student Final Year Performance Dr. Shree R. Nanguneri and Project Lead